Privacy Policy

Effective & Last Updated: 27 January 2026

Welcome to GREAT (the "Platform"), operated by BEVERSE TECHNOLOGY SDN BHD (Company Registration No: 202201031890 (1477587-T)). We are committed to protecting your personal data and privacy in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

This Privacy Policy explains how we collect, use, disclose, and store your personal data when you use our Platform to buy tickets, merchandise, or organize events. By accessing or using the Platform, you agree to the terms of this Privacy Policy.

1. Collection of Personal Data

We may collect the following personal data from you when you register an account, purchase tickets/merchandise, or interact with us:

• Identity Data: Name, NRIC/Passport number, date of birth, gender.
• Contact Data: Email address, phone number, mailing/delivery address.
• Financial Data: We do not store your credit card or bank account details on our servers. All payment transactions are processed securely by our third-party payment gateway, CHIP.
• Transaction Data: Details about payments into and out of your account and other details of products and services you have purchased from us.
• Technical Data: IP address, browser type and version, time zone setting, location data, and operating system.

2. Purpose of Processing Personal Data

We process your personal data for the following purposes:

• To process your registration and manage your account.
• To process your orders for event tickets and merchandise items.
• To facilitate event entry and verification (e.g., scanning QR codes at venues).
• To share necessary attendee information with Event Organizers whose events you have registered for.
• To process payments and refunds.
• To communicate with you regarding your purchases, updates, and customer support inquiries.
• To send you marketing communications (if you have opted in).
• To comply with legal and regulatory obligations.
• To improve our Platform, products, and services.

3. Disclosure of Personal Data

We may disclose your personal data to the following parties:

• Event Organizers: To facilitate ticket issuance, entry management, and event-related communications for the events you purchase tickets for.
• Service Providers: Third-party payment gateways (specifically CHIP), logistics partners (for merchandise delivery), cloud storage providers, and IT support services.
• Legal Authorities: Law enforcement agencies, regulatory bodies, or courts if required by law or to protect our rights.
• Business Partners: In the event of a merger, acquisition, or sale of assets.

We do not sell your personal data to third parties for their own marketing purposes without your clear consent.

4. Security of Personal Data

We implement appropriate technical and organizational security measures to protect your personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

5. Retention of Personal Data

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, financial and transactional records are kept for seven (7) years to comply with tax laws.

6. Your Rights

Under the PDPA, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of any inaccurate or incomplete personal data.
• Withdraw your consent for processing your personal data (subject to legal or contractual restrictions).
• Opt-out of receiving marketing communications at any time.

To exercise these rights, please contact us using the details below.

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer at: